Privacy Policy

Privacy Policy SHRI SHIRDI SAI BABA SEVA KARANGAL CHARITABLE TRUST Effective Date: May 27, 2026

Website: https://shirdiseva.com/

1. Introduction

Shri Shirdi Sai Baba Seva Karangal Charitable Trust (“we“, “us“, or “Trust“) is a charitable trust registered in India, committed to education, feeding programs, and empowerment of underprivileged children.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://shirdiseva.com/ (the “Website“), make donations, subscribe to updates, or interact with us.

We are committed to protecting your privacy and handling your data in compliance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

2. Information We Collect

We may collect the following types of information:

A. Personal Information

• Contact Details: Name, email address, phone number, postal address.
• Donation Information: Amount donated, payment details (processed via third-party gateways), PAN card details (for tax exemption certificates under 80G, if applicable), and donor preferences.
• Communication Data: Messages, inquiries, or feedback submitted through contact forms.
• Volunteer/Partner Data: Details provided when registering as a volunteer or partner.

B. Automatically Collected Information

• Usage Data: IP address, browser type, device information, operating system, and pages visited.
• Cookies and Tracking: We use cookies and similar technologies to improve user experience, analyze website traffic, and understand visitor preferences.

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing donations and issuing tax receipts.
• Sending acknowledgments, updates on our projects, and impact reports.
• Responding to your inquiries and providing customer support.
• Improving our website and services through analytics.
• Complying with legal obligations (e.g., tax laws, anti-money laundering regulations).
• Preventing fraud and ensuring the security of our operations.

4. Sharing of Information

We do not sell your personal data. We may share your information only in the following cases:

• Service Providers: With trusted third-party payment gateways, hosting providers, email service providers, and analytics tools who assist in our operations (under strict confidentiality agreements).
• Legal Requirements: When required by law, court order, or government authority in India.
• Trustees & Auditors: With internal team members, auditors, or regulatory bodies for compliance and transparency as a charitable trust.
• Public Reports: Anonymized donation statistics may be shared in annual reports or on the website.

5. Cookies and Tracking Technologies

• We use essential cookies for website functionality.
• Analytics cookies (e.g., Google Analytics) to understand visitor behavior.
• You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

6. Data Security

We implement reasonable security measures (technical, administrative, and physical) to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., for tax and charity compliance records).

8. Your Rights (Under DPDP Act)

As a data principal, you have the right to:

• Access your personal data.
• Correct or update inaccurate data.
• Nominate another person to exercise rights on your behalf.
• Withdraw consent (where processing is based on consent) — note this may impact our ability to send updates or process certain services.
• Grievance redressal.

To exercise these rights, contact us using the details below.

9. International Transfers

Since the Trust operates primarily in India, data is primarily stored within India. If any data is transferred outside India, we ensure appropriate safeguards are in place.

10. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review it periodically.

12. Contact Us

SHRI SHIRDI SAI BABA SEVA KARANGAL CHARITABLE TRUST

Email: donations@shirdiseva.com

For any privacy-related queries or grievances, please write to the above email with the subject “Privacy Query“.